If you are logging in to the Update Tool for the first time, or are experiencing problems with logging in, please reach out to InformationServices@parentaware.org or call 888.291.9811 for log-in assistance.
Update Tool Instructions
Activate Your AccountIf you have never used the Program Update Tool or haven’t updated your information since March 2022, you’ll need to activate your account first. Email our support team at UpdateTool@childcareawaremn.org and include your program’s license ID or certification number, zip code, and a current email address. Our team will reply with a link to access your account. Follow the link to the login page, your email address and temporary password will automatically be displayed in the sign in field. Your temporary password can be changed once you login to your account. Click “Login” to access your account for the first time.
Sign InOnce you have activated your account, you can type in your email address and password and then click ‘Login’ to access your account. If you forget your password or have issues logging in, you can click ‘Request Password’ to reset your login information.
Update Program InformationWhile signed in, select the ‘Update Data’ tab on the upper left-hand side of the tool and select the ‘+’ to expand and update each section. You can change your password in the login password field. Be sure to click ‘Save’ when you are done making all your changes. Items in gray cannot be updated by the program. You must reach out to your licensor to have this information updated.
Sign OutAfter updating your information, click ‘Logout’ in the upper right-hand corner. Changes to your account will be reflected within 24 business hours.
Keep Your Information UpdatedWe encourage you to update your program information at least four times per year, but you can update your information using the Program Update Tool at any time. The most common updates programs make include hours of operation, ages served, rate information, and your current openings.
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